HUMANE SUPPORT SERVICES
HUMANE SUPPORT SERVICES
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CALD Specialist Support Services

Here’s an overview of the types of CALD specialist support services we offer:

At Humane Support Services we only employ culturally responsive support workers and always try to match our clients with workers who share their language or cultural background, regardless, we prioritise cultural competency by ensuring our support workers have a thorough understanding of each client’s cultural values, traditions, and needs. 

All staff have all undertaken some form training of cultural competency and awareness. 


We can enlist the support of interpreters when needed (including Auslan), translate important documents into preferred languages, and help clients navigate systems like Centrelink, healthcare, and the NDIS using their preferred language. 


We understand the importance of cultural connection and community therefore we aim to support client participation in cultural events, places of worship, or ethnic community groups. Respect for cultural practices around food, clothing, gender roles, and family dynamics is central to the way we provide care and we do this, for example, by preparing culturally appropriate meals or when sourcing groceries, by adjusting routines and personal care to respect modesty or privacy preferences, and by respecting religious observances.


Our team acknowledge the potential impact of migration, displacement, and trauma on individuals, and delivers trauma-informed, culturally responsive support to meet each person's unique needs.

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